{"id":85,"date":"2026-05-09T10:44:35","date_gmt":"2026-05-09T10:44:35","guid":{"rendered":"https:\/\/orvynelements.com\/?page_id=85"},"modified":"2026-05-09T10:44:35","modified_gmt":"2026-05-09T10:44:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/orvynelements.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Frequently Asked Questions (FAQ)<\/h1>\n\n\n\n<p>Here you will find answers to the most common questions about our products, orders, and services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What is Baltic amber?<\/h2>\n\n\n\n<p>Baltic amber is a natural fossilized tree resin formed over millions of years. It is known for its warm colors, lightweight feel, and unique natural patterns, making each piece one of a kind.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Are all your products handmade?<\/h2>\n\n\n\n<p>Yes, most of our jewelry is carefully handcrafted. This ensures uniqueness, attention to detail, and high-quality finishing in every piece.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Will my item look exactly like the photo?<\/h2>\n\n\n\n<p>Because amber is a natural material, each piece has its own unique color, shape, and inclusions. Your item will be very similar to the photo, but never identical.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How long does shipping take?<\/h2>\n\n\n\n<p>Estimated delivery times:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lithuania: 1\u20133 business days<\/li>\n\n\n\n<li>Europe: 3\u20137 business days<\/li>\n\n\n\n<li>International: 7\u201314 business days<\/li>\n<\/ul>\n\n\n\n<p>Delays may occur due to courier or customs processes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Do you offer free shipping?<\/h2>\n\n\n\n<p>Free shipping may be available during promotions or for certain order amounts. Please check the checkout page for current offers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Can I return my order?<\/h2>\n\n\n\n<p>Yes, you can return your order within <strong>14 days<\/strong> of receiving it, provided the item is unused and in original condition. Please see our Returns &amp; Refunds policy for details.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How do I track my order?<\/h2>\n\n\n\n<p>Once your order is shipped, you will receive an email with a tracking number so you can follow your delivery.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Do you ship internationally?<\/h2>\n\n\n\n<p>Yes, we ship worldwide. Delivery times and costs depend on the destination country.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What payment methods do you accept?<\/h2>\n\n\n\n<p>We accept secure online payments via available payment providers (e.g. card payments and other supported methods shown at checkout).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How should I care for amber jewelry?<\/h2>\n\n\n\n<p>To keep your amber jewelry in good condition:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Avoid contact with chemicals, perfumes, and cosmetics<\/li>\n\n\n\n<li>Store separately from harder materials to prevent scratches<\/li>\n\n\n\n<li>Clean gently with a soft cloth<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Is amber fragile?<\/h2>\n\n\n\n<p>Amber is softer than many gemstones, so it should be handled with care. However, with proper use and storage, it will last for many years.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p>If you have any additional questions, feel free to contact us \u2014 we are happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (FAQ) Here you will find answers to the most common questions about our products, orders, and services. What is Baltic amber? Baltic amber is a natural fossilized tree resin formed over millions of years. It is known for its warm colors, lightweight feel, and unique natural patterns, making each piece one of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-85","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/orvynelements.com\/index.php\/wp-json\/wp\/v2\/pages\/85","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orvynelements.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orvynelements.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orvynelements.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/orvynelements.com\/index.php\/wp-json\/wp\/v2\/comments?post=85"}],"version-history":[{"count":0,"href":"https:\/\/orvynelements.com\/index.php\/wp-json\/wp\/v2\/pages\/85\/revisions"}],"wp:attachment":[{"href":"https:\/\/orvynelements.com\/index.php\/wp-json\/wp\/v2\/media?parent=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}